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Right of cancellation
As a consumer, you have a right of cancellation in accordance with statutory law.
Information on the conditions, time limits and procedures applicable to the exercise of your right of cancellation, the cancellation form template and information on the costs you will have to bear for returning the goods in case of cancellation is available for you here:
Cancellation policy Right of cancellation You shall be entitled to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days beginning with the day on which you, or a third party nominated by you other than the carrier, have or has taken possession of the last goods. To exercise your right of cancellation, you must inform us,
LUIS Technology GmbH Telephone: 0049-(0)40-8972784-0 of your decision to cancel this contract by way of an unequivocal declaration (e. g. in a letter sent by mail, by telefax or by email). You may use the cancellation form template attached. However, use of this form is not mandatory. The cancellation period shall be deemed to have been observed if you notify us of exercising your right of cancellation prior to expiry of the cancellation period. Consequences of a cancellation If you cancel this contract, we shall be obliged to refund you for all payments we have received from you, including for delivery costs (with the exception of any additional costs arising due to your choice of a delivery option other than the most cost-efficient standard delivery offered by us), without delay and at the latest within fourteen days from the day we have received the notification of your cancellation of this contract. This repayment shall be made with the same payment method you have used in the original transaction, unless otherwise agreed between you and us. You will not under any circumstances be charged a fee for this repayment. We may refuse to make a repayment until we have received the returned goods, or until you have provided proof of having returned the goods, whichever occurs first. You shall be obliged to return or deliver the goods to us without delay and in any case within fourteen days from the date you have notified us of your cancellation of this contract. The deadline shall be deemed to have been observed if you send the goods prior to expiry of the fourteen-day period. All direct costs of returning the goods shall be borne by you. You shall only be obliged to cover any loss in value of the goods if such loss in value is due to your handling of the goods for any purpose other than to inspect its quality, features and functionality. |
Cancellation form template
(Should you wish to cancel the contract, please complete and return this form.)
To LUIS Technology GmbH Telephone: +49 (0)40-8972784-0 - I/We (*) hereby cancel the contract I/we (*) have concluded for the purchase of the following goods (*)/the provision of the following service (*)
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